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Privacy Policy

TELTEC is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the TELTEC Web site and governs data collection and usage. By using the TELTEC website, you consent to the data practices described in this statement.

Collection of your Personal Information

TELTEC collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. TELTEC also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by TELTEC. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by TELTEC for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the TELTEC Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through TELTEC public message boards, this information may be collected and used by others. Note: TELTEC does not read any of your private online communications.

TELTEC encourages you to review the privacy statements of Web sites you choose to link to from TELTEC so that you can understand how those Web sites collect, use and share your information. TELTEC is not responsible for the privacy statements or other content on Web sites outside of the TELTEC and TELTEC family of Web sites.

Use of your Personal Information

TELTEC collects and uses your personal information to operate the TELTEC Web site and deliver the services you have requested. TELTEC also uses your personally identifiable information to inform you of other products or services available from TELTEC and its affiliates. TELTEC may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

TELTEC does not sell, rent or lease its customer lists to third parties. TELTEC may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, TELTEC may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to TELTEC, and they are required to maintain the confidentiality of your information.

TELTEC does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

TELTEC keeps track of the Web sites and pages our customers visit within TELTEC, in order to determine what TELTEC services are the most popular. This data is used to deliver customized content and advertising within TELTEC to customers whose behavior indicates that they are interested in a particular subject area.

TELTEC Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TELTEC or the site; (b) protect and defend the rights or property of TELTEC; and, (c) act under exigent circumstances to protect the personal safety of users of TELTEC, or the public.

TELTEC Web sites use Google Analytics to help analyse use. This analytical tool uses 'cookies', which are text files placed on your computer, to collect standard internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity for the ICO. To find out more about cookies, including how to control and delete them, visit www.aboutcookies.org/, or to opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

TELTEC will not (and will not allow any third party) to use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site. We will not associate any data gathered from this site with any personally identifying information from any source as part of our use of the Google statistical analytics tool. Google will not associate your IP address with any other data held by Google. Neither TELTEC nor Google will link, or seek to link, an IP address with the identity of a computer user.

The search engine on our website is designed to be as powerful and easy to use as the popular search engine Google. The search is made possible by a piece of hardware (a search ‘appliance’) supplied by Google that is plugged into our server and continuously indexes the content on our site. All search requests are handled by the appliance and the information is not passed on to any third party, including Google.

Use of Cookies

The TELTEC Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize TELTEC pages, or register with TELTEC site or services, a cookie helps TELTEC to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same TELTEC Web site, the information you previously provided can be retrieved, so you can easily use the TELTEC features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the TELTEC services or Web sites you visit.

Security of your Personal Information

TELTEC secures your personal information from unauthorized access, use or disclosure. TELTEC secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

TELTEC will occasionally update this Statement of Privacy to reflect company and customer feedback. TELTEC encourages you to periodically review this Statement to be informed of how TELTEC is protecting your information.

Contact Information

TELTEC welcomes your comments regarding this Statement of Privacy. If you believe that TELTEC has not adhered to this Statement, please contact TELTEC at info@teltec.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

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